Career Objective

Motivated and detail-oriented IT professional with 3+ years of experience in IT support, system maintenance, and network management. Skilled in troubleshooting, computer lab administration, and providing technical support for both hardware and software. Seeking an opportunity to contribute my technical expertise and problem-solving skills to a dynamic organization while continuously enhancing my knowledge in networking, cloud, and IT infrastructure.

Academic Background

B.Sc. in Computer Science & Engineering – Prime University, Dhaka (Dept. of CSE), CGPA: 3.11/4.00, Year of Passing: 2025
Diploma in Computer Science – Adroit College (Beyond4 College), Malaysia, CGPA: 2.51/4.00, Board: Ministry of Higher Education, Malaysia, Year of Passing: 2019
Secondary School Certificate (SSC) – Tilip Sufia Nuria Alim Madrasah, GPA: 4.96/5.00, Group: General Studies, Board: Madrasah Education Board, Year of Passing: 2015

Professional Experience

IT Officer – Lit Healthcare & Hospital Pvt. Ltd. (05/10/2024 – Present)

Responsibilities: Providing IT support, maintaining systems, troubleshooting network and hardware issues, and ensuring smooth operation of IT services.

IT Coordinator – European Standard School (ESS), Dhanmondi (01/08/2022 – 30/06/2024)

Responsibilities: Planned, procured, and implemented smart board solutions; trained teachers, students, and staff; managed IT infrastructure and support.

IT Support Engineer – AmaderShomoy (Newspaper) (01/03/2021 – 31/07/2022)
Responsibilities: Handled IT support, troubleshooting, and hardware/software maintenance for staff.

Internship Experience

IT Administrator (Intern) – Adroit College (Beyond4 College), Malaysia (Dec 2019 – Apr 2020)
- Managed daily operations of the computer lab, ensuring systems were fully functional and up to date.
- Provided IT support for staff and students, resolving hardware and software issues.
- Oversaw technical arrangements in the examination hall to ensure smooth operations.
- Executed small-scale IT projects, demonstrating initiative and problem-solving skills.
- Gained practical experience in system maintenance, network management, and lab administration.

Technical Skills

• Networking: LAN/WAN setup & troubleshooting, MikroTik & Cisco basics
  • System Administration: Windows & Linux installation, server configuration basics
  • Hardware: PC assembly, repair, and maintenance
  • Software: Troubleshooting, installation, and configuration
  • Others: CCTV setup & maintenance, Smart Board operation & training.